See our Guest Room open house Friday November 14th,

The external man-gate outside of the Windsor is presently  unserviceable. Please use the gate near the Kensington.

This is for the Windsor residents at this time  regarding  the recently installed FOB access system .  The following link is for the SmartPlus Application guide to step you through the installation process  of  the  SmartPlus application. This application will allow enhanced access via your celluar phone .   Credentals are in the process of being sent to your email shortly these credentals are  important in setting up the application.

As was reported earlier the Windsor experienced a fatal failure  with the major component that was not able to be repared or replaced. In response WeTech was approved to install a new system and provide new FOBS. The installation is ongoing  and FOBS are to be issued  on Friday morning with an anticipation of the system fully functional sometime this weekend.  In the short term the Windsor residents will need to carry both FOBS as the old FOBS are required for our original system.

It was outlined in  a previous blog that our present Access system is old and difficult to obtain spare parts. Council and our technical team identified this as an issue and investigated various options, suppliers, and technologies that would meet our needs.  We determined the entire access system should be upgrade/replaced and is slated for financial approval at the next AGM. In the interim the installation of the Access system in the Windsor will allow us to test the system prior to full scale implementation in the spring (providing funding is approved).

The people signed up for the vaccination shots that were  scheduled for  November 4  will now will be carried out the next day on November 5th.

As previously reported the Entry Access system (FOB) stopped functioning on Thursday morning in the Windsor.  In almost all cases our technical team can resolve the situation quicky, in this instance the problem was much more serious resulting in a call out to our outside Contractor to carry out repairs. The problem was isolated to a major component which there is not readily available spares.  At present the contractor anticipates at least a week before a compatable unit (no original server computer available) may be available. For the Windsor residents – at least a week more of no FOB access.

The following is for the technically minded. Chelsea Gardens does not have  one Access system, rather there are four separate systems, Each apartment has a stand alone system and the clubhouse incorporates one system. Each system is capable of operating on its own.  Our present acccess system is old, hard to find replacements,  is not easily supported (very few contractors want to service this system) thus research is ongoing to identify a replacement system .

The FOB (Access System ) for Windsor is presently unserviceable . This effects FOB access to the Windsor Parking Garage door, Main entrance and parking/elevator entrance.   City Lock contacted to  carry out troubleshooting this evening and repairs if possible. Security  is on standby if repairs are delayed. Blog updates will follow when additional information is available.